Refund Request Form

It came to our attention earlier this year that some refunds did not go through as promised.

Why did this happen? We used a company called UTP to process payments and there was so many technical issues. We now use Stripe to handle our payment processing, Stripe has been fully tested and refunds if required are immediate but can take up to 2 hours to show on your bank statement.

If you where expecting a refund from us please complete the form below and we will investigate the issue and process your refund.

Refund Request Form
Fields marked * are required

Order Details

First
Last
The Reference number you need is provided in the email that was sent to you and starts and looks like RF-ARBP-0000

Your Bank Account Details for Refund

Your name as it appears on your bank account if different from above
(optional)

Other Information

Have you made a claim with your bank in regards to this refund?
Have you made a claim with any other Company / Bank in regards to this refund?
(optional)